Privacy Policy

How sun2X LLC-FZ collects, uses and protects your personal data

sun2X LLC-FZ ("sun2X", "we", "our") is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it and what rights you have. It applies to all visitors to www.sun2x.ae and to anyone who contacts us through our website.

This policy is compliant with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and, where applicable to visitors from the European Economic Area, with the EU General Data Protection Regulation (GDPR, Regulation 2016/679).

1. Data Controller

The data controller responsible for your personal data is:

sun2X LLC-FZ

Al Meydan Road, Nad Al Sheba, Dubai, 9305, United Arab Emirates

Email: info@sun2X.ae

Phone: +971 58 699 3829

2. What Data We Collect

2.1 Contact Form Data

When you submit the contact form on our website, we collect:

  • Full name
  • Company name (optional)
  • Email address
  • Phone number (optional)
  • Area of interest and message content

This data is transmitted via FormSubmit.co (a third-party form processing service) and delivered to our email address. FormSubmit.co's privacy policy is available at formsubmit.co/privacy.

2.2 Server Log Data

Our web hosting provider automatically records standard server log data when you visit our website, including IP address, browser type, operating system, referring URL, pages visited and date/time of access. This data is used solely for technical operation and security of the website and is not linked to personal identities.

2.3 No Cookies or Tracking Currently Active

At present, sun2X does not use cookies, analytics tools, advertising trackers or social media pixels on this website. If we introduce any tracking technologies in future, we will update this policy and display a cookie consent banner.

3. Purpose and Legal Basis for Processing

Purpose Data Used Legal Basis
Responding to consultation enquiries Name, email, phone, message Legitimate interest / pre-contractual steps
Preparing project proposals Contact & project details Pre-contractual steps / contract performance
Technical website operation Server log data Legitimate interest (website security)

4. Data Sharing and Third Parties

We do not sell, rent or trade your personal data to third parties. Data is shared only in the following circumstances:

  • FormSubmit.co: Contact form submissions are processed by FormSubmit.co to deliver your enquiry to our email inbox. FormSubmit.co is a US-based service. By submitting the contact form, you consent to this transfer.
  • Web Hosting Provider: Our website is hosted on servers operated by our hosting provider. Server log data is stored on these servers in accordance with the provider's data processing terms.
  • Legal Requirements: We may disclose data if required by UAE law, court order or competent regulatory authority.

5. Data Retention

Contact form enquiries and associated correspondence are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up. Where an enquiry leads to a project engagement, data is retained for the duration of the contractual relationship and for 7 years thereafter in accordance with UAE commercial record-keeping requirements. Server log data is retained for a maximum of 90 days.

6. Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 and, where applicable, the GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legitimate reason to continue processing it.

Right to Object

Object to processing of your personal data where we rely on legitimate interests as the legal basis.

Right to Restrict Processing

Request that we restrict processing of your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format (GDPR, where applicable).

To exercise any of these rights, please contact us at info@sun2X.ae. We will respond within 30 days. If you are an EEA resident and believe your rights have not been respected, you have the right to lodge a complaint with your local data protection supervisory authority.

7. External Fonts & Resources

This website loads the Inter typeface from Google Fonts (fonts.googleapis.com). When your browser requests the font, Google may record your IP address. For information on Google's data practices, please see Google's Privacy Policy at policies.google.com/privacy. No other external content delivery networks are used on this website.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version will always be available at www.sun2x.ae/privacy.html. Material changes will be notified via a notice on our website.

9. Contact for Privacy Matters

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

sun2X LLC-FZ — Privacy

Al Meydan Road, Nad Al Sheba, Dubai, 9305, UAE

Email: info@sun2X.ae

Last updated: July 2026 — Version 1.0